Section 1 – Data We Gather & Why
When you make a purchase or interact with our store, certain information is shared with us so we can complete your request. This may include contact details like your name, delivery address, and email. We also receive basic technical data from your browser, such as IP address and device information, which helps our website function correctly and improves overall performance.
If you choose to subscribe to updates, we may occasionally send you emails about product releases, store news, or promotional content. These messages are only sent when you have opted in to receive them.
Section 2 – Permission & Control
Providing your details during checkout, delivery coordination, payment confirmation, or return requests indicates your agreement for us to use that information strictly to complete those actions. When we need to use your data beyond those operational purposes, we will request your approval first.
You can change your communication preferences at any time by contacting us at support@duzam.com, and we will stop any non-essential communications upon request.
Section 3 – When Information May Be Shared
Your personal information is treated as private and is not shared freely. However, there may be situations where disclosure is required to comply with legal obligations or to respond to lawful requests. It may also be necessary in cases involving violation of our Terms of Service.
Section 4 – Platform & Hosting Environment
Our store operates through Shopify Inc., which provides the infrastructure that powers the online shopping experience. All customer data is processed and stored within Shopify’s systems, which use controlled environments designed to protect stored information.
During checkout, payment details may be processed through secure systems that follow PCI compliance standards. Sensitive payment information is handled in a protected format and is not stored longer than necessary to finalize the transaction.
For further information on how Shopify manages data, you can review their official documentation at https://www.shopify.com/legal/terms and https://www.shopify.com/legal/privacy.
Section 5 – External Providers & Transaction Partners
Some parts of our service depend on external providers such as payment processors, logistics companies, and analytics tools. These partners only receive the minimum information required to perform their function and operate under their own privacy rules.
Because some providers may operate in different regions, your data could be processed outside your local jurisdiction when completing a transaction.
Once you leave our website or are redirected to a third-party platform, their policies take over and our responsibility no longer applies.
Section 6 – External Websites & Tracking Tools
Our website may include links that direct you to other websites. We are not responsible for how those external platforms handle your data, and we encourage you to review their privacy terms separately before engaging with them.
We may also use analytical tools such as Google Analytics to understand how visitors interact with our store, including page visits and general usage patterns.
Section 7 – Protection of Information
We apply security practices designed to reduce the risk of unauthorized access, misuse, or alteration of your personal data. This includes encrypted data transmission methods and secure storage systems.
While no online transmission method can be guaranteed completely risk-free, we continuously work to maintain protective measures aligned with widely accepted security standards.
Section 8 – Use of Cookies
Cookies are used across our website to support essential functions, store preferences, and analyze visitor activity. They also help improve site performance and understand general browsing behavior.
You can manage cookies through your browser settings, including disabling them if you prefer. However, doing so may limit certain website functions or affect how the store behaves during use.
Some cookies may also come from external services used for analytics or advertising purposes.
Section 9 – Policy Revisions
This Privacy Policy may be updated periodically to reflect operational, technical, or legal changes. Any revised version becomes active once it is published on this page.
In cases of significant updates, we may provide additional notice so users are aware of changes affecting data handling. If the business undergoes restructuring, acquisition, or merger, user data may be transferred to the new entity as part of continued operations.