FAQ

Orders are prepared within 0–2 business days (Monday through Friday). After dispatch, delivery usually takes 4–8 business days, depending on your location and the shipping carrier.

Yes. We provide free shipping on every order delivered within the United States. There is no minimum purchase amount required to qualify for complimentary shipping.

Order changes or cancellations are only possible before your order enters the fulfillment or shipping process. Please contact us as soon as possible, and we'll check whether your request can still be accommodated.

Contact our support team with your order number and reason for the return before sending your item back. Once your request is approved, we'll provide return instructions and the necessary authorization details.

After your returned item is received and inspected, eligible refunds are processed within approximately 7 business days. The refund will be issued to your original payment method.

Please contact us as soon as possible with your order number, photos of the item, and pictures of the packaging. We'll review the issue and arrange an appropriate solution.

We work with trusted delivery partners, including UPS, USPS, and FedEx. Once your order has been shipped, you'll receive tracking information so you can follow its progress.